We use only Eco-friendly/Biodegradable products to clean your homes. These products are good for you, good for us and good for the environment.

We use only Eco-friendly/Biodegradable products to clean your homes. These products are good for you, good for us and good for the environment.

We use only Eco-friendly/Biodegradable products to clean your homes. These products are good for you, good for us and good for the environment.

We use only Eco-friendly/Biodegradable products to clean your homes. These products are good for you, good for us and good for the environment.

Let’s assume you request 6 hours of labor time, it means you may get 1 maid for 6 hours, or you could have 2 maids for 3 hours. It all depends on our schedule for that day.

Yes, with the understanding that without actually viewing the home in its natural condition, we can only estimate how long it will take to clean your home. If we match your budget, we will do our best to clean your place within the conditionally estimated time.
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You do not need a contract, as you can access all our services as long as you are happy with us.

We normally send one person to clean your home; we only dispatch two cleaners if you are booking for more than 6 hours. Please note that the minimum cleaning time required for each cleaning staff is 3 hours.

While we always try to schedule the same cleaning person, you may occasionally see a new face. Situations like a schedule change, team member illness, vacation, or new team member training may make it necessary for us to send a substitution. However, we always do our best to send the same employee, who is already cleaned your place in the past.

 only Eco-friendly/Biodegradable products to clean your homes. These products are good for you, good for us and good for the environment.

We take great care in selecting people to join our team. Our employees are carefully chosen during the hiring process. We conduct a thorough background and reference check on each prospective employee.

In the event that a furniture or a household appliance is damaged (scratched or broken) you have to report it within 24 hrs of the scheduled cleaning time. We will look into the matter to verify and establish if its really the cleaner who had caused the damage, and take appropriate actions to correct the situation.

In the event that you are not fully satisfied with our cleaning service, you have 48 hrs period to report your complaint. We advise that you check everything before the cleaners have left your place. That way if something isn’t done properly, you can directly speak to the cleaners and correct the situation. Should you fail to report it within 24 hrs we no longer have any responsibility.

No. We bring all our cleaning products and use only Eco-friendly products that are good for both your family and your pets. ​
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If you will not be home while we’re cleaning, we do ask that you introduce your pet(s) to our staff on the first visit. Many of our customers also show our teams where the animal treats are located. Our employees are animal-friendly and are used to working around your pet(s).

We do understand that many of our customers work during the day and enjoy coming home to a clean house after a long day. Most of our customers supply us with a key to their home or a code to enter through a garage. Your key is kept safely when not being used by our cleaners.

We invest significant resources for recruiting, hiring, and training our employees in order to consistently provide the highest quality service to our clients. Our employees have entered into non-compete agreements which prohibit them from, among other things, providing services to our clients outside the scope of their employment with us.
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Payment is due at the end of the cleaning. Simply leave a cash or check (please let us know in advance if you are paying my check) in an envelope, on your kitchen counter for our staff to collect.

We accept the following forms of payment: cash and personal checks (for regular customers only) and prepaid PayPal payment.
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